RETURN & REFUND POLICY

90-Day Satisfaction Guarantee

You have 90 days to try our products.
If you’re not satisfied, you may request a full refund.

Eligibility

To qualify for a return:

• The product must be returned in its original condition,
• Accessories must be included (if applicable),
  (The box doesn't need to be perfect, normal wear is accepted.)

How to Request a Return

Email us at:  support@tiephon.com

Include:

• Order number,
• Reason for return.

We will send you the return address.

Return Shipping Cost

Return Shipping is Free.

Damaged / Defective Products

If your product arrives:

• damaged,
• defective,
• not working properly.

We will offer a replacement or full refund.

Refund Processing Time

Once the returned item is received and inspected:

• Refunds are issued within 3–7 business days,
• Refunded to your original payment method.