Effective Date: March 2, 2026

At Tiephon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you may have regarding your personal data when you visit our website or make a purchase from us.

By using our website, you acknowledge that your information will be handled as described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect certain personal information, including:

Personal Information

• Name
• Billing address
• Shipping address
• Email address
• Phone number, if provided
• Payment information processed securely by our third-party payment providers

Order Information

• Products purchased
• Order history
• Transaction details

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on our website
• Referral source

How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations, shipping updates, and service-related communications
• Respond to your questions or requests
• Improve our website, products, and services
• Detect fraud, prevent unauthorized activity, and maintain website security
• Comply with legal and regulatory obligations
• Send promotional emails where you have subscribed or where otherwise permitted by applicable law

Payment Security

Tiephon does not store your complete credit card information.

Payments are processed securely through trusted third-party payment providers using industry-standard security measures and encryption technologies.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic and performance
• Measure advertising effectiveness
• Personalize your shopping experience

You may disable cookies through your browser settings; however, some parts of the website may not function properly as a result.

Analytics and Advertising

We may use third-party analytics and advertising tools to better understand how visitors use our website and to improve our marketing efforts.

These tools may collect information such as browsing activity, device identifiers, pages viewed, and interactions with our website. Depending on the services we use, these providers may include tools such as Shopify Analytics, Google Analytics, Meta Pixel, or similar marketing and analytics technologies.

These third-party providers process information in accordance with their own privacy policies.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers only when necessary to:

• Process payments
• Fulfill and ship orders
• Provide customer support
• Host and operate our website
• Support analytics, marketing, and website performance
• Comply with applicable laws, regulations, legal processes, or lawful requests

These service providers receive only the information reasonably necessary to perform their services on our behalf.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill your orders
• Provide customer support
• Comply with legal, tax, accounting, or regulatory obligations
• Resolve disputes
• Enforce our policies and agreements

When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of where appropriate.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain types of processing
• Request a copy of your personal information

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it promptly.

International Data Transfers

Your information may be processed or stored in countries other than your country of residence by our trusted service providers.

Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact our Customer Support team through our Contact page or by email.

Our team will be happy to assist you.